Another area, in which we specialise, is Accounts Receivable. This is Soft Debt Collection. Protecting cash flow is the most important challenge companies’ face today.
We have found many small businesses, hit by a wave of customers postponing payment because of the recession, are struggling to find ways to come up with enough cash to stay alive.
Businesses hugely depend on their cash flow, but if they push their slow payers too hard they risk losing them. It is imperative to keep good relations with your customers, relying on co-operation rather than strong-arm tactics.
The crucial role of cash means that greater attention must be paid to correct invoicing, solid customer relations, and any outstanding invoice must be followed up as soon as it becomes overdue.
We minimize bad debts through negotiating, building rapport and working with people.
Working on the assumption that the hard times might last up to 18 month or even longer, we realise the need to creatively look for ways to get paid to keep your cash flow continuing and to keep your relationship intact with your customers, so they remain loyal.
We believe a friendly approach pays off.